General information
Last update date: 15/03/2025
This Privacy Policy defines the principles of processing and protection of personal data of users of the ComFestival website available at comfestival.eu (hereinafter "Website").
Personal data administrator
The administrator of your personal data is:
RocketDeal - Wiktor Kuśmierek
ul. Aleja Powstańców Wielkopolskich 6b/9, 70-110 Szczecin
NIP: 9552572880
REGON: 525525408
E-mail: kontakt@comfestival.eu
The Administrator is responsible for ensuring the security of your data and its processing in accordance with applicable law.
Purposes and legal basis for processing personal data
We process your personal data in accordance with Article 6(1) of the GDPR for the following purposes:
Purpose of processing | Legal basis |
Account registration and reservation management | Performance of the contract (Article 6, paragraph 1, letter b of the GDPR) |
Payment and settlement services | Fulfillment of legal obligations (Article 6, paragraph 1, letter c of the GDPR) |
Customer Inquiries Handling | Legitimate interest of the controller (Article 6 (1) (f) of the GDPR) |
Newsletter sending and marketing | User consent (Article 6 (1) (a) GDPR) |
Ensuring site security | Legitimate interest of the controller (Article 6 (1) (f) of the GDPR) |
Data storage for accounting and tax purposes | Legal obligations of the controller (Article 6 (1) (c) of the GDPR) |
Types of data processed
We process the following categories of data:
• Identification data (name, surname),
• Contact details (e-mail, telephone number),
• Reservation details (accommodation type, length of stay, reservation number),
• Payment data (transferred directly to the payment operator - we do not store payment card data),
• Technical data (IP address, device data, cookies).
Obligation to provide data
Providing personal data is voluntary, but necessary to complete the reservation and provide services. Failure to provide the required data will result in the conclusion of the contract or the provision of the service.
Data storage period
We store your data for the following periods:
• Reservation data – up to 6 years (in accordance with tax and accounting obligations),
• Contact details – until you object to the processing,
• Marketing data – until consent is withdrawn,
• Data related to the handling of complaints and claims – until the claims expire (in accordance with the Civil Code).
Recipients of personal data
Your data may be transferred to the following entities:
• Online payment operators (e.g. PayU, Stripe, PayPal),
• IT companies providing hosting and technical support services,
• Accounting and legal entities supporting ComFestival's activities,
• Government authorities, if required by law.
We do not transfer your data outside the European Economic Area (EEA) unless an adequate level of data protection is ensured (e.g. on the basis of contracts containing EU standard contractual clauses).
Your rights
You have the right to:
• Access to your data (Article 15 of the GDPR),
• Rectification of data (Article 16 of the GDPR),
• Deletion of data (“right to be forgotten”) (Article 17 of the GDPR),
• Restrictions on data processing (Article 18 of the GDPR),
• Data portability (Article 20 of the GDPR),
• Objection to data processing (Article 21 of the GDPR),
• Withdrawal of consent to processing (if the basis was Art. 6 sec. 1 letter a of the GDPR),
• File a complaint with the President of the Personal Data Protection Office (PUODO).
To exercise your rights, please contact us at kontakt@comfestival.eu.
Cookies and tracking technologies
The website uses cookies to:
• Improvements to website performance,
• Content personalization,
• Website traffic analysis (Google Analytics, Facebook Pixel),
• Operating the reservation system.
The user can manage cookie settings in their web browser. Details can be found in the Cookies Policy.
Safety measures
We take care of the security of your data, including by:
• Connection encryption (SSL/TLS),
• Limited access to data for authorized persons,
• Regular server updates and security.
Changes to Privacy Policy
The Privacy Policy may be updated from time to time. The new version will be published on the Service along with the effective date.
In the event of significant changes, users will be informed via e-mail or notification on the site.
Contact
If you have any questions regarding the protection of your personal data, you can contact us:
📧 E-mail: kontakt@comfestival.eu
📍 Adres: ul. Aleja Powstańców Wielkopolskich 6b/9, 70-110 Szczecin